SMS/Phone Policy
Effective Date: August 2022
1. Introduction
This Phone Policy outlines how A Peaceful Return To Eden uses SMS (Short Message Service) for customer communication in our appointment-based service business. By using our services and providing your mobile phone number, you agree to the terms outlined in this policy.
2. Communication Purpose
2.1. Appointment Reminders:
We use SMS to send appointment reminders to help you keep track of your scheduled appointments with us.
2.2. Appointment Updates:
SMS may be used to provide updates on appointment scheduling, changes, or cancellations when necessary.
2.3. Customer Queries:
You may use SMS to inquire about our services, pricing, and other relevant information.
3. Consent
By providing your mobile phone number to A Peaceful Return To Eden, you consent to receive SMS messages for the purposes outlined in this policy. If you initiate any SMS conversation with us to our number (888) 738-3884 and expect a response from us, please include the wording "I opt-in to receive messages from this number". You are only required to opt-in if you want us to send you a response to your messages. If you opt-in but you want no longer want to receive messages from us, you can opt-out from SMS by sending the word "STOP" and we will no longer message you.
4. Message Frequency
We strive to keep SMS message frequency to a minimum to avoid inconvenience. However, message frequency may vary based on the nature of your appointments and interactions with us.
5. Privacy
5.1. Data Protection:
We take your privacy seriously. Your personal information, including your mobile phone number, is protected and used in accordance with our Privacy Policy.
5.2. Third-Party Use:
We do not sell, trade, or share your mobile phone number with third parties for marketing purposes.
6. Message Costs
You are responsible for any costs associated with receiving SMS messages, including any charges from your mobile service provider.
7. Opt-Out
If you no longer wish to receive SMS communications from us, you can opt out by texting STOP, or by contacting our customer support line at (888) 738-3884.
8. Customer Queries
If you have any questions or concerns about our SMS communication practices, please contact our customer support at (888) 738-3884.
9. Changes to the Policy
We reserve the right to update this Phone Policy as needed to reflect changes in our business practices or legal requirements. Updates will be posted on our website.
10. Acceptance of the Policy
By using our appointment-based services and providing your mobile phone number, you acknowledge that you have read, understood, and agree to the terms outlined in this Phone Policy.